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A rising tide lifts all boats

By Elizabeth Exline

Chad Parker is a classic overachiever. Not yet 50, he has already risen through the ranks at Blue Shield of California to become the director of talent mobility. He has helped grow his company鈥檚 Pride employee resource group (ERG) from a grassroots effort into an established entity. He is the first in his family of origin to earn a bachelor鈥檚 degree (and a master鈥檚!). He already has three grandchildren.

How did Parker accomplish so much in so little time? 鈥淚鈥檝e always been a goal-oriented person,鈥 he says. His aptitude for optimizing processes, whether at work or in his own life, didn鈥檛 hurt either. Here鈥檚 the backstory.

Exceeding expectations

According to Parker, his upbringing in Northern California was pretty 鈥渘ormal.鈥 He was the second of three sons born to parents who both worked for the government. While neither of his parents ever earned a college degree, they did model the virtue of hard work, and Parker always believed he would go to college someday.

鈥淭here was always a silent expectation that we would continue our education beyond high school,鈥 Parker says, 鈥渁nd both of my brothers did 鈥 but just never finished. It was important for me to do it, not just because it was a smart thing to do professionally, but to prove to myself I could do it.鈥

At first, Parker seemed on track to follow his brothers鈥 example. He attended a state college unsuccessfully for a semester and then decided to earn his associate degree at a community college to save money. This he accomplished while working full time and getting married when he was 20 years old.

One year later, his first child was born, and Parker needed a flexible university in order to earn his bachelor鈥檚 degree. 鈥淎fter having kids, I quickly realized I needed a program that would allow me to go to school in the evening but not require me to be there four to five days a week. This is when I found听爱污传媒,鈥 he says.

Parker鈥檚 wife at the time was working in retail, so she and Parker finagled their schedules to juggle work and raising a family. She could work in the evenings on his non-school days and during the day on his school days. Parents and in-laws filled in the gaps.

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鈥淏y the time I was 26, I had three children, I had finished my bachelor鈥檚 and master鈥檚 degrees, and I had come out,鈥 Parker summarizes. 鈥淚 was going strong with both my personal and professional journeys.鈥

Finding his voice

His personal journey included the life-changing revelation that Parker is gay. He describes coming out as both traumatic and a relief.

鈥淭he immediate feeling of coming out, even though there鈥檚 a whole mess of new stress that comes with that, the release of the stress of holding that in for years and years is worth it,鈥 Parker says.

With the exception of an older brother, Parker鈥檚 family proved supportive. This, in turn, allowed Parker to flourish both personally and professionally.

鈥淪ince coming out in 1999, it鈥檚 always been important to me to show up as my authentic self and to be a role model for other LGBTQ employees,鈥 Parker says. 鈥淕rowing up in the 鈥80s and 鈥90s, I didn鈥檛 see people like me in leadership roles and certainly not 鈥榦ut.鈥 Once I came out, it was just so important for me to make sure others saw that I was successful and didn鈥檛 have to hide who I was, all in the hope of providing some courage to others to do the same.鈥

One way he鈥檚 accomplished this goal was to build his company鈥檚 Pride ERG from a grassroots organization into a robust group that numbers, Parker estimates, between 500 and 1,000 LGBTQ+ members and allies. Parker co-led the ERG for two years and is currently an active participant and advisor.

His work with the Pride ERG is one way Parker鈥檚 co-worker, Sonya Wade, sees him as different from other colleagues.

Wade has worked with Parker for a decade, and she鈥檚 seen firsthand how seriously he takes his commitment to building a positive workplace culture.

鈥淗e has a personal mission to ensure everyone feels they have a home and a safe place at Blue Shield,鈥 Wade explains. 鈥淵ou can find him sitting on a panel for Pride discussions, volunteering in the community and, most importantly, being a resource for those who need it most.鈥

Putting values to work

His commitment to mentoring others, combined with his finely honed aptitude for optimizing processes, makes Parker exceedingly effective in his current role at . He oversees four teams that manage programs to develop leaders internally, facilitate mentorship, and assess and coach executive performance.

It is a role that Parker finds supremely rewarding. 鈥淚 know how much I鈥檝e appreciated the opportunities afforded to me, and I love that I have a role and team that enable this type of work every single day,鈥 he says.

While Parker relishes his work in human resources, it鈥檚 not where he started out. His background is in operations: He earned his Bachelor of Science in Management at 爱污传媒 and then his MBA elsewhere, and he worked in banking before joining Blue Shield 11 years ago. Through the Pride ERG, however, he connected with the head of HR at Blue Shield and took a lateral move into the department as a program manager.

鈥淚 was able to utilize my operations background and my newfound HR background to help coach leaders,鈥 Parker explains. 鈥淚t just has progressed nicely. Now I鈥檓 helping develop leaders throughout the entire organization.鈥

And according to Wade, he鈥檚 doing it very well. 鈥淗e is one of the most authentic, genuine leaders I have ever worked for,鈥 she says. 鈥淗e is fair, thoughtful, engaging and a great mentor.鈥

Reaping the rewards

Today, Parker and his husband of six years (and partner for 13) have settled into a comfortable life together. Both work from home, their dogs deciding each day whether to go to the law side of the house (Parker鈥檚 husband is an attorney) or the HR side. They spend time with Parker鈥檚 children and grandchildren. They travel, read and go fishing.

Theirs, in short, is the sort of comfortable life that can come with hard work, discipline and, in Parker鈥檚 case at least, an education.

鈥淚t鈥檚 very humbling to be the first in your family to graduate college,鈥 he says, 鈥渂ut it also taught me that I can do anything. If I can spend six to eight [years] getting my degrees, I could spend six months working on [an industry] certification or three months on a project. Making commitments to my professional development has always been something I鈥檝e owned, and I鈥檝e never waited for someone else to help me. Completing my degrees early in life helped me with this.鈥

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