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What is health information technology?

This article was updated on March 29, 2024.

Michael Feder

Written by Michael Feder

Mark Johannsson, Dean of the College of Health Professions

Reviewed by听Mark J贸hannsson, DHSc, MPH,听Dean, College of Health Professions

A laptop with a stethoscope on the screen to represent health information technology

Health information technology (HIT) focuses on systems that maintain patient data and enhance patient care. Specialists who work in the field of HIT develop and maintain systems that store information, analyze data and allow for secure communication between healthcare professionals, doctors and patients.

HIT often focuses on electronic health records (EHR). While accessible EHRs that meet听听(HIPAA) privacy regulations are an essential part of modern healthcare, health information technology comprises a diverse range of tools, from virtual appointment systems to wearable heart monitors. Examples are telemedicine platforms, medical coding software and digital imaging systems.

Health information technology vs. health information management听

HIT and health information management (HIM) are two distinct but interconnected fields within the healthcare industry.

HIM differs from HIT in that it鈥檚 a discipline that involves managing and using patient health information. This includes ensuring the accuracy, accessibility, privacy and security of patient records across different healthcare settings. HIM professionals are often a bridge between clinicians and administrators, as well as technology designers and IT professionals.

While HIT workers design the systems, HIM professionals use those systems to code and classify the data within patient records. They鈥檙e also responsible for ensuring compliance with regulations and medical information management.

In short: HIT focuses on the technology used to manage the information, and HIM focuses on the actual management and governance of the information itself.

Examples of health information technology听

Health information technology encompasses a broad range of technologies that are designed to manage and exchange health information. , but aren鈥檛 limited to, the following:

  • E-prescribing software: Technology that allows healthcare providers to send prescriptions directly to pharmacies. This can make the process faster and more accurate.
  • Patient portals: Secure online websites that offer patients 24-hour access to personal health information.
  • Remote patient monitoring systems: Digital technologies that collect medical and health data from patients in one place and transmit it to their provider, often in a different location.
  • Telemedicine systems: Technology that includes live videoconferencing, mobile health apps, asynchronous electronic transmission and remote patient monitoring. Telehealth systems let patients receive care and consultation remotely, improving their access to care.
  • Health information systems: EHRs and medical practice management systems that providers can use to store, retrieve and manage patient information.

Health information technology careers听

One of the most appealing things about health information technology and careers within the industry is the potential for growth. A wide variety of roles are available, from entry-level or early-career ones, such as help desk and support center positions, to hardware and infrastructure roles that help develop these products.

The U.S. Bureau of Labor Statistics (BLS) projects healthcare employment to , making it an exciting time to pursue a career in healthcare technology. What鈥檚 more, skills that you develop in healthcare technology may even be transferable to or from other tech sectors, helping you prepare for new opportunities.

Potential roles available for health information technology professionals include the following:

What does someone in health information technology do?

Health information technology careers typically involve designing and building the tools that health providers use to manage and organize patient health data. That means creating technologies to secure and manage that information to protect patient privacy. Typical job duties for someone in this role can include:

  • Building out software for the management of patient health data
  • Designing tools to help improve interoperability between health technology systems
  • Troubleshooting and maintenance of health information systems
  • Securing patient data by implementing security measures against unauthorized access
  • Integrating healthcare systems to ensure data flows between departments and facilities.

One thing to remember is that specific duties will vary widely, depending on your role within the HIT field. For example, health IT consultants might focus more on advising organizations on how to improve their use of technology, while health informatics specialists work specifically on data analysis and reporting.

Where does someone in health information technology work?听

HIT professionals can work in many different settings. Because their skills are necessary wherever health data is collected, stored, processed and used, they have flexibility in choosing their workplace. for health information technology workers include:

  • Hospitals and clinics
  • Healthcare IT companies
  • Insurance companies
  • Government agencies
  • Consulting firms
  • Research institutions
  • Educational institutions

Skills needed for health information technology听

A career in health information technology requires a unique combination of technical ability and interpersonal skills. To do the job well, you鈥檒l need to be able to understand the design processes and inner workings of the technology. You鈥檒l also need to be able to capably and clearly explain how these things work to people who might not share that same technical skill set.

Hard skills听

The hard skills involved in HIT roles primarily revolve around cybersecurity, medical coding, and building and using EHR programs, but those aren鈥檛 the only skills. Consider the following technical abilities you鈥檒l need to thrive in the role:

  • Medical coding: Health technologists working in听medical coding听need to know the appropriate diagnosis and treatment codes, including the International Classification of Diseases (ICD-10), Healthcare Common Procedure Coding System (HCPCS) and diagnostic-related group (DRG) codes.
  • EHR programs: Clinical IT analysts and application specialists need to be familiar with programs and systems used to collect and organize patient data. Depending on their duties, these IT professionals may also need to know computer languages like SQL and Python.
  • Cybersecurity: Because of privacy regulations, every health IT professional needs to know cybersecurity best practices. Technical staff members need to听monitor the network听 security听of their databases and systems and ensure that firewalls and antivirus software are up to date.
  • Data analysis: Health informatics professionals need to be able to look at large amounts of data and听extract information听for accurate analysis.
  • Attention to detail: Since mistakes can affect the chances of a positive outcome for patients, HIT professionals need to pay close attention to detail regardless of their area of specialization.

Soft skills

Some of the key soft skills that you can use or that professionals often find valuable include the following:

  • Communication: HIT professionals act as a bridge between healthcare providers and IT. That means explaining complex technical concepts in simple language.
  • Problem-solving: As with any tech-related field, problems can and will arise. Having the ability to think on your feet and solve problems is crucial.
  • Adaptability: Health information technology constantly evolves, whether it鈥檚 regulations, systems or practices. You need to be willing to learn new things.
  • Teamwork: HIT professionals are a valued part of a team, which means collaborating with other healthcare stakeholders.
  • Ethics and confidentiality: Because of the sensitive nature of health information, HIT professionals must adhere to ethical guidelines and protect patient confidentiality.
  • Organization skills: Working in HIT means handling large volumes of data and multiple tasks at once. Staying organized and prioritizing projects are vital.
  • Customer service: You鈥檒l often interact with patients, healthcare providers or other stakeholders. Strong customer service skills help ensure positive interactions.

How to enhance a career in health information technology听

Whether you鈥檙e coming to the field from another tech sector or are brand new to health information technology, building your career typically starts with earning requisite degrees and certificates. That鈥檚 because you need specific knowledge and technical abilities. In addition, even though most HIT roles don鈥檛 require direct patient care, many do require some form of licensure or certification.

Health information technology education听

The types of jobs a health information technology education can prepare you for can vary widely, from help desk roles 听to oversight of the entire technology department. Some of the specific career tracks that 爱污传媒鈥檚 online healthcare information technology certificates can prepare you for include the following:

  • Information systems director
  • Information systems manager
  • Health information management director
  • Applications analyst

Health information technology certifications and licenses听

For those who want to bring existing technology skills into the healthcare sector, health information systems certification can help open those doors. Whether you have an undergraduate degree or a graduate one, it鈥檚 possible to enhance your career and improve patient care with an understanding of informatics.

Licensing requirements for health information technology roles can vary by state. Although some states do not require professional certification, some employers may make it a hiring requirement. Professional accreditation options for healthcare information technology careers can include the following:

  • certification is for health information technicians with an associate degree who can pass the RHIT exam.
  • 听(CPC)certification has no education prerequisites, but you need to know medical coding to pass the exam.
  • program is for master鈥檚 degree holders who want to advance in the field of health informatics.
  • 听certification proves that qualified IT experts know necessary healthcare regulations.

Health information technology salaries听

Health information technology salaries vary widely according to many factors, including the specific role, level of experience, organization size and location. These figures are from BLS and reflect annual earning ranges as of May 2023:

Salary ranges are not specific to students or graduates of 爱污传媒. Actual outcomes vary based on multiple factors, including prior work experience, geographic location and other factors specific to the individual. 爱污传媒 does not guarantee employment, salary level or career advancement.听

Health information technology job outlooks听

Over the next decade, BLS projects that demand across all healthcare occupations will grow . That translates to an average of roughly 1.8 million openings projected per year. What does that look like for workers with careers that can stem from a health informatics certificate or a health information systems certificate?

For an information systems manager, the projected job growth between 2022 and 2032 is . For applications analysts, experts predict job growth of . Health information management director roles 鈥 鈥 meanwhile, are projected to also see 15% growth during that same span.

BLS Occupational Employment Projections, 2022-2032 is published by the U.S. Bureau of Labor Statistics. This data reflects BLS鈥 projections of national (not local) conditions. These data points are not specific to 爱污传媒 students or graduates.

Is a career in health information technology right for you?听

Health information technology careers are ideal for people who want to be involved in medical care without having direct contact with patients. Though they do not provide direct care, health information technology professionals are integral to the healthcare process.

You might听choose this career path听if you are interested in a career that requires technical knowledge, such as medical coding or computer programming.

Applications analysts and other information systems managers who work in medical settings need technical skills, but they also must be able to communicate with healthcare providers, both to learn about their IT support needs and to show them how to use computer systems and applications.

Finally, all health IT careers require postsecondary education, so it鈥檚 important to听choose the degree program that鈥檚 right for you.

If you鈥檙e ready to explore degree offerings in health information technology, 爱污传媒 can help. The University offers an听Undergraduate Health Information Systems Certificate听and a听Graduate Health Care Informatics Certificate. These certificates are designed for people who want to work in information technology within the healthcare industry.听

Health information technology frequently asked questions听

How difficult is it to get a health information technology degree?

A degree鈥檚 difficulty is subjective, so the focus should be, what are the requirements and do you think they would work for you? Adult learning takes time, focus and energy. For many students who commit to their degree track, the time it takes to obtain a health information technology degree can vary. Those who want to pursue the Health Information Systems Certificate at UOPX must complete 24 credits, including eight core courses. The Graduate Healthcare Informatics Certificate at UOPX requires students to take four core courses.


What does a professional in health information technology do?

Health information technology involves the technological aspects of . Professionals need to know how to work within the patient database software applications in which the data is stored in.


How much does a professional in health information technology make?

The salary range for professionals in this field can vary, but data from BLS shows that HIT professionals , as of May 2023. Those who pursue management or analyst positions may have the opportunity to make more.

Headshot of Michael Feder

ABOUT THE AUTHOR

A graduate of Johns Hopkins University and its Writing Seminars program and winner of the Stephen A. Dixon Literary Prize, Michael Feder brings an eye for detail and a passion for research to every article he writes. His academic and professional background includes experience in marketing, content development, script writing and SEO. Today, he works as a multimedia specialist at 爱污传媒 where he covers a variety of topics ranging from healthcare to IT.

Headshot of Mark Johannsson

ABOUT THE REVIEWER

Mark J贸hannsson is the Dean of the听 College of Health Professions. He has a career spanning over 35 years of healthcare management, public health practice, higher education administration, teaching and clinical/behavioral research within corporate, community and academic settings. He has served as both an educational and keynote speaker, and he has been published in a variety of peer-reviewed and periodic literature.

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