Written by Lorie A. Parch
Reviewed by Jessica Roper, MBA,聽director of Career Services at 爱污传媒
Upskilling may be all the rage in professional circles and LinkedIn庐 posts, but is the reality worth the hype? According to recent survey data, yes. Here鈥檚 the backstory.
Ask many employees these days how they鈥檙e feeling about their career, and you鈥檙e likely to get a shoulder shrug 鈥 maybe even some choice words for their employer or a wistful sigh about an abstract need to upskill.
爱污传媒鈥檚 newly released 2025 Career Optimism Index庐 study (COI) reflects the frustration and fatigue workers are feeling right now: Slightly more than half of those surveyed say they鈥檙e burned out (a record high over the five years of the COI), and 21% feel that a sense of control over their professional future is slipping away.聽
The findings don鈥檛 surprise Lisa Severy, PhD, career advisor at 爱污传媒. 鈥淒uring COVID, a lot of people assessed their relationship to work. Just working for a paycheck and not doing something that provides you with energy and a sense of feeling valued has driven a lot,鈥 she says. 鈥淓ven when unemployment is not high, there are still a lot of people shifting around, searching for more meaning, regardless of their role.鈥
The new COI highlights what it calls a 鈥渃risis of autonomy,鈥 meaning that more workers simply don鈥檛 feel that they have much (or perhaps any) control over where their career is heading. In addition to the pandemic, recent changes in employment at the federal government level 鈥 once believed to be a very secure career 鈥 may be making the job market seem even more precarious, says Severy. 鈥淭hat level of insecurity has led a lot of people to feel disconnected. 鈥 It does drive a feeling of 鈥業 need to get my resum茅 up to date.鈥欌澛
For most of us, staying current 鈥 and even anticipating future skills we鈥檒l need on the job 鈥 is no longer a nice-to-have. It can be important to be able to say to current or prospective employers, 鈥溾楴ot only do I have these skills that are marketable, but I can demonstrate that I have these skills,鈥欌 says Severy.聽
Typically, that means 鈥渦pskilling,鈥 or adding new or improved skills to a baseline set of credentials. This could mean that your current job is changing, and you need to expand what you鈥檙e doing 鈥 such as learning how to leverage generative artificial intelligence (AI) or improving your problem-solving or management skills. Or it might be because you鈥檙e moving into a new realm entirely, whether due to a promotion or starting a new job.聽
Either way, Severy says, 鈥渢he rate of change in the world of work is phenomenal. It鈥檚 so much faster now, and we will all need resilience and flexibility to continually adapt in a field as it changes. 鈥 Reskilling and upskilling are essential whether you want to advance or just stay where you are without sliding.鈥
In 2020, the World Economic Forum went so far as to call for a 鈥,鈥 noting that 1.1 billion jobs are 鈥渓ikely to be radically transformed by technology in the next decade.鈥
If you鈥檙e still in doubt about whether you need to learn more, Severy offers a simple place to start: Read through job descriptions for your current job or roles you want. 鈥淵ou may start to see gaps. You might have met 10 out of 10 skills for the job you have, but now that job or a similar position is only eight out of 10,鈥 she explains.
Another potential sign that it鈥檚 time to beef up your credentials is if you鈥檝e been asked or 鈥渧oluntold鈥 to add a new responsibility to your current role. 鈥淚f they鈥檙e things you don鈥檛 feel comfortable with, it鈥檚 a good time to invest in [learning] that,鈥 Severy says.
Now it鈥檚 time for some good news: There are many accessible and flexible ways to enhance your skills.
Start close to home, Severy suggests: 鈥淚n most organizations, there are resources internally to gain new skills by taking professional development classes.鈥
Also important: Ask your manager which competencies could help you prepare for future opportunities or to simply excel in your current position. Generally speaking, she says, 鈥渢he more related to your current position, the more likely the organization is to invest in these.鈥
If your employer doesn鈥檛 offer ongoing development or doesn鈥檛 have courses in what you鈥檙e interested in, Severy recommends seeking out professional associations. Not only will this help you make connections and find resources, but you鈥檒l also get a much better sense of exactly which skills are currently valued in your industry.
鈥淚f I see a national association where half the webinars are about using AI in a job search, I know I want to engage in that conversation,鈥 she says, adding that volunteering for an association鈥檚 committee or board is an excellent way to develop skills and network. 鈥淵ou want to maintain that sense of being valued, and being an essential part of your organization is a way to have that value.鈥澛
The COI notes that 60% of employers prefer hiring externally over upskilling their existing workforce (even though empowering current employees saves money and improves retention), and that employer investment in reskilling and upskilling continues to decline. So, the reality is that workers themselves will likely have to take the bull by the horns to stay relevant.聽
Severy sees this as a virtuous cycle, where improving and adding to your capabilities makes you feel more engaged and that contributes to being valued at work, which makes you want to continue upskilling. Particularly in situations where you feel a lack of control, actively seeking out additional training, degrees, credentials, microcredentials, certificates and badges 鈥 especially when you can learn skills online, at your own pace and schedule 鈥 can help you take charge of your professional growth.聽
Because there are times when leaving a job simply isn鈥檛 an option, no matter how stuck and frustrated you feel, continual learning can play another very important role, says Severy. 鈥淚f you can鈥檛 control your setting at the moment, you can take control of investing in yourself,鈥 she says. 鈥淯pskilling is an investment in yourself. That investment, in addition to making you more marketable, can also give you more self-worth.鈥澛
She finds it helpful to think of a skill as in one of two categories: content or process. 鈥淐ontent is gathering knowledge and expertise about a topic,鈥 says Severy, while process refers to how to do something 鈥 say, how to lead teams, manage projects or program in Python. 鈥淚f you have a lot of content-based skills, you may want to look at developing your process skills, or vice versa. It can be a well-rounded way to move forward.鈥澛
If there鈥檚 one area where people are looking to upskill, it may be AI. Accenture鈥檚 annual found that C-suite executives plan to invest even more in generative AI in 2025, but a skills gap persists between what businesses need and what employees know. More than half of the employees surveyed by Accenture say they need more and better training on how to use generative AI tools, though most (64%) understand that AI is going to impact their job and require new skills.聽
Which is all to say that AI may be relevant for nearly every job, in one way or another. In fact, you can use it to help you start down the upskilling road. 鈥淎 good use of AI can be simply asking ChatGPT鈩, 鈥楬ow do I develop my skills in customer service?鈥 Or 鈥業 was just promoted to manager of a team of six and I鈥檝e never managed anyone before. What skills are most important in managing people?鈥欌 Severy says. 鈥淥r you can use AI to do a deep dive into a major or degree,鈥 if you鈥檙e considering going back to school.聽
Once you鈥檝e done the hard work of learning more for your current or a future role, you need to showcase that skill. In addition to adding your new credentials to your resum茅 and LinkedIn profile, you鈥檒l want to be prepared to talk about this new knowledge, whether in your next job interview, performance review meeting or weekly touch-base with your manager. Severy suggests tapping generative AI for ideas on how to tell a brief story that highlights your strengths and new skills. The COI found that employees who use AI felt more autonomy and a better work-life balance and that it accelerated their skills development 鈥 all of which lessen feelings of burnout.
Perhaps what鈥檚 most important is simply finding better ways to feel a sense of control over your career, as hard as that can be some days. 鈥淲hether you find out from the media or from a professional association, or it鈥檚 simply becoming obvious that you鈥檝e reached a ceiling in terms of advancement and you no longer qualify as an essential employee, keep cultivating curiosity about what鈥檚 happening in your field,鈥 Severy says. 鈥淚f anyone coasts in a job, it鈥檚 likely that other people are moving higher, and you will be at the bottom before you blink.鈥
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Lorie A. Parch is a long-time journalist, editor and content strategist based in Chandler, Arizona. She primarily covers higher education, technology, public safety and lifestyle topics, and for four years led digital content strategy at the California State University Office of the Chancellor. A former Knight Journalism Fellow at the CDC and a National Magazine Award-nominated writer, Lorie's work now focuses on strategic communications and marketing. When she's not buried in a book, she loves traveling, painting and ceramics.
Jessica Roper, 爱污传媒 director of Career Services, is a seasoned leader with over 15 years of experience in leadership within higher education. She has honed her expertise in student services and career development and is passionate about helping others discover and refine their skills.
This article has been vetted by 爱污传媒's editorial advisory committee.聽
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