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Compensation confidential: Exploring the pros and cons of salary transparency

By Elizabeth Exline

At a glance

  • The practice of salary transparency, both within companies and among employees, has gained traction in recent years.
  • Proponents hope the practice will help close wage gaps.
  • Potential drawbacks include conflict among employees and compressed wages overall.
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The era of oversharing

Considering the number of dinners and vacation photos currently posted on social media, you could be forgiven for thinking oversharing is endemic among the U.S. population. And while some posts are designed to inspire envy (鈥淟ook at this tropical beach!鈥 鈥淟ook at my dinner!鈥) others have arguably more noble goals. Case in point:聽pay transparency for equal salary outcomes.

Pay transparency, sometimes referred to as salary transparency, is essentially the practice of an employee聽聽with co-workers, whether that鈥檚 actual salary ranges for a role or the manner in which an employer determines what to pay its employees.

A company can establish pay transparency, but a more recent trend has sprung up among employees who have begun聽, either聽on social media or among themselves.

The thinking is that by making salaries known, companies will be compelled to聽close any wage gaps聽among employees and that workers will know what a prospective job will pay before they invest in the application process.

But upending the social norm has聽other consequences聽besides those intended by its proponents. What happens when colleagues find out they command different salaries? Or when companies want to financially reward an employee for a job well done but are hamstrung by disclosed pay structures? Here, we explore the pros and cons of this emerging trend.

What鈥檚 legal (and what鈥檚 not)

What鈥檚 old is new again, as the saying goes, and sales transparency聽has a surprisingly historic pedigree. In fact, the聽right to pay transparency was established in 1935聽with the聽, which determined that employees in the private sector had a right to discuss things like salary, even if they sign a nondisclosure agreement.

Interestingly, this law doesn鈥檛 apply to supervisors or government employees. And it was extended in 2014 through a聽聽to apply to employees of federal contractors.

Yet, despite these protections, many employees find themselves聽illegally discouraged or prevented聽from talking about their salaries. The HR software corporation Paycor, for example, cites a survey from the Institute for Women鈥檚 Policy Research, which found that聽.

Even if you haven鈥檛 personally experienced a ban, a prospective employer may have at one time or another asked you about your聽salary history. This relatively common practice has historically helped recruiters and human resources personnel assess what kind of salary a candidate might expect.

爱污传媒 (UOPX) career advisor聽Heather Livingston, MA, NCC, LPC, says that, while this practice offered obvious benefits for employers, employees had less to gain. More to the point, it didn鈥檛 align with the concept of salary as compensation for services.

鈥淵ou鈥檙e not supposed to pay somebody based on what they did make. You鈥檙e supposed to pay them for their qualifications and what they鈥檙e going to do for you. That鈥檚 what matters,鈥 Livingston says.

But change is underway. Not only has inquiring about a candidate鈥檚 salary history fallen out of favor, it鈥檚 been聽聽and other states. And as of Nov. 1, 2022,聽聽are required to聽list the salary range of every advertised job.

Pros and cons of pay transparency

With laws and culture dovetailing around pay transparency, hopes are high that now is when employers will begin closing the wage gap between men and women, for people of color and even between internal employees and new hires.

But does the data support those hopes?

Pros

The fact is there isn鈥檛 a whole lot of data to review yet. As Paycor notes, pay transparency is聽.听听听

With that in mind, we鈥檙e left with聽anecdotal benefits聽and predictions that have varying levels of expertise to back them up.

CNBC, for example, cites聽聽that salary transparency policies will help聽close those racial and gender pay gaps.

Paycor, meanwhile, suggests such policies will result in聽more productive and happier employees聽(who are confident in the value of their work) and an increase in job applications and hiring. Disclosing a role鈥檚 salary range up front, after all, eliminates unnecessary interviewing.

Livingston points to increased motivation聽among employees and聽improved trust聽between employers and employees. Transparency may also improve a company鈥檚 ability to attract and retain talent, she says.

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Cons

Ironically, the biggest strength of pay transparency may also be its Achilles鈥 heel. Knowing what everyone else is making opens the door to equality, which brings an uninvited guest known as聽awkwardness. In fact, a聽聽found one in five workers worried that pay transparency would lead to tension among employees.

Other potential disadvantages include:

  • Miscommunication: Unless a company has a carefully developed plan for both pay structure and communicating their approach to compensation to employees, workers might not understand the reason behind salary discrepancies (think education, geography, experience, credentials and other factors).
  • Less opportunity to hire top talent: This can work in several ways. For starters, being transparent about compensation may require an employer to allocate more of its resources to shoring up salaries of previously underpaid employees, which means there鈥檚 less available for attracting top talent. Organizations might also have a harder time 鈥渂argain-hunting鈥 for top talent seeking employment. As聽: 鈥淓mployers can鈥檛 hire top talent for a lesser price, which could lead to fewer hires if working within a tight budget.鈥
  • Overall salaries can become compressed: 鈥淲hen companies take steps to reduce the differences in salary, there鈥檚 less room for growth and pay dispersion,鈥 Livingston says. She points to , which mandated in 2010 that city managers鈥 salaries be transparent. By 2012, those salaries had dropped 7%.
  • Companies can get sneaky: While two people might be tasked with the same job, they may perform them with differing levels of success. To recognize and retain high-performing employees, companies with transparent compensation structures may get creative (and covert) about offering bonuses, non-cash perks聽or other forms of undisclosed compensation. 鈥淣ot everybody contributes the same,鈥 Livingston says. 鈥淎nd that might make people mad, but it鈥檚 the truth.鈥 Compensation has and likely will continue to be used to reflect those differences.

Steps for making pay transparency a good thing

How can pay transparency achieve its goals without drifting into the choppy waters of resentment and secrecy? There are a few ways.

For starters, companies may benefit from creating聽聽that clearly explain how wages are determined. When everyone understands what impacts a salary, from experience to certifications to responsibilities, there鈥檚 less room for assumptions and conflict.

Organizations may also choose to offer a聽process for discussing compensation. Giving employees a pathway to ask for a pay increase and learn what is needed to earn one helps reduce frustration for both parties.

Employees, meanwhile, need to聽research what constitutes a fair wage. Pay transparency, after all, is still in its nascent stages. It鈥檚 up to workers to understand what they can reasonably expect by doing their due diligence, Livingston says. Some recommended websites for this research are:

鈥淭here might be reasons for salary differences,鈥 Livingston explains, 鈥渟o you have to take an objective look at that. And if you can鈥檛 find any of those differences, then you can be very professional and聽bring it up to your supervisor聽or your HR representative and have a conversation. In past years, before these transparency laws, HR would be like, 鈥業 can鈥檛 talk to you about this.鈥 You would be very much shut down. Now, you鈥檙e not going to be shut down.聽People are going to listen.鈥

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