By Laurie Davies
If you鈥檝e ever wondered where great leaders get their decisiveness and problem-solving skills, sometimes you need look no further than the U.S. Armed Forces.
A Harris Poll survey commissioned by 爱污传媒 (UOPX) reveals that the most important qualities聽active-duty military members and veterans believe they can bring into a civilian organization from the military are:
Whether you鈥檙e prior military looking to get into business management or a hiring manager who needs a strong leader, military experience may deliver an edge. Here鈥檚 why.
Veterans are well versed in working with diverse populations, both inside and outside their military cohort.
On the inside, military servicemen and servicewomen constitute a cross section of society that works together to solve problems, sometimes in the face of danger.
On the outside, at one point or another, most ship off to foreign countries. Sometimes, they need to win over locals in addition to winning the mission.
How does this help make a leader?
Eric Ryan, senior director of military operations at UOPX and a former U.S. Marine Corps sergeant, says military veterans often experience something like the 鈥渙verview effect" when they serve, a phenomenon described by astronauts in orbit.
鈥淭hey look down on Earth and don鈥檛 see nationalism, boundaries and conflicts,鈥 Ryan says. 鈥淲e didn鈥檛 leave the Earth, but we leave the country. And we see human beings just trying to live their lives like we are.鈥
The resulting empathy can translate well to leadership within an organization.
Military members have been attending basic training for generations. 鈥淵ou鈥檇 be hard-pressed to find any organization that does leadership training better than the U.S. military. Every minute of military training is all about conditioning you to manage stressful situations and respond in a methodical way,鈥 Ryan says.
Meanwhile, people who sign up for the military often seek a challenge. They want to do hard things.
This intersection, Ryan says, is where leadership is born.
Veterans also have a tremendous appreciation of leadership and teamwork. 鈥淚n the Marine Corps, we were never able to just stand or sit by ourselves. We were always lined up back-to-back. We thought, 鈥業t鈥檚 hot out. Why are we doing this?鈥 But they were training out of us the sense of self. Everything is a team effort,鈥 Ryan says.
Not every service member returns to a hero鈥檚 welcome. Discover how UOPX alumnus Jake Clark is helping to Save A Warrior鈩.
Out of this training and teamwork emerge the types of leadership skills and character that are prized in today鈥檚 workplaces. These include:
The first two traits tie together closely. 鈥淢ilitary veterans make it their business to be competent,鈥 Ryan says, remembering a fellow Marine who was in a dangerous, forward-operating position in Iraq in 2003 when his aircraft failed. He cannibalized parts, reworked a hydraulics system and got his team and craft back to base safely.
鈥淭his was not an easy thing,鈥 Ryan says. 鈥淏ut he had the competence and confidence in the face of danger to take on the problem.鈥
How can military leadership qualities translate to the workplace? After all, enemies don鈥檛 point weapons at you in the boardroom if your PowerPoint fails. And it would be weird to sit back-to-back in cubicles.
But what if a global pandemic shifts your business model overnight? Or the so-called 鈥淕reat Resignation鈥 has you scrambling to hire 鈥 and retain 鈥 quality people right now?
Veterans have leadership qualities that translate well to the workforce, but making the transition to a civilian career isn鈥檛 without challenges. In fact, the Harris Poll cited earlier reveals some of the realities.
Click the image above to view the full infographic.
In addition to the education and resources needed to transition into a civilian career, veterans can bring to the table leadership qualities like the following:
1. Trust-building. There鈥檚 a tense scene in the movie Saving Private Ryan when Tom Hanks defuses troop infighting by revealing he鈥檚 a small-town English teacher back home. Cue the music and monologue, and the trust from his troops builds to a climax. Sure, it鈥檚 cinema. But in real life, great leaders inspire trust. This helps them stay focused on the mission.
2. Problem-solving. Many veterans make smart decisions under pressure. This can translate well to negotiating contracts, selecting contractors, prioritizing a project鈥檚 deadline or managing egos.
3. A sense of calm under pressure. Remaining calm under duress inspires unity. 鈥淲hen you can solve problems calmly, people want to follow that person. In the toughest of situations, people tend to fall in line behind a strong leader,鈥 Ryan says.
4. Motivational skill. Because of the 鈥渙verview effect鈥 described earlier, many veterans have the ability to lead diverse people toward a common goal. Call it relational IQ, respect or empathy 鈥 or all three 鈥 but good leaders have it.
5. Efficiency. Veterans are accustomed to keeping the mission moving forward. They focus on progress, not perfection.
6. Serving the greater good. 鈥淢ilitary personnel are looking for a sense of something greater than self. The first thing we do is swear an oath to protect the United States against all enemies 鈥 foreign and domestic. That鈥檚 a big thing,鈥 Ryan says.
In the end, Veterans tend to have a strong focus on building other people and making them feel bigger together than they were alone. And that kind of leader can make all the difference.